Full job description
We are looking for sales and service-minded freight broker agents that have a book of business, to act as a liaison between our customers and freight carriers. The freight broker will find and secure new shipper accounts, expedite the sharing of information and documentation between customers and carriers, secure carriers to cover the loads and communicate with dispatchers and drivers to track the status of loads. The job of a freight broker is to connect shippers who have goods to transport and carriers who have the capacity to move those goods To ensure success in this position you need be effective in attracting new customers and ensuring customer retention. Top applicants are customer-oriented and has the ability to multitask in a dynamic, fast-paced environment.
Freight Broker Responsibilities:
- Generating leads and attracting new prospects and developing a sales pipeline.
- Identifying and selecting reputable and safe carriers for freight services.
- Providing customers with shipping quotes.
- Booking orders with carriers.
- Assisting to prepare carriers for loads.
- Tracking status of loads.
- Collaborating with shippers, carriers and dispatchers to manage scheduled collections and drop-offs.
- Updating customers on the status of shipments, and assisting with other inquiries.
- Tracking status of loads.
Maintaining current knowledge of market trends in transportation marketplace.Freight Broker Requirements:
- Established book of business preferred.
- High school diploma, GED, or suitable equivalent.
- 2+ years of work experience in a similar role.
- Proficient with Microsoft Office Suites.
- Excellent problem-solving abilities.
- Excellent communication skills, both verbal and written.
- Outstanding people skills.
- Proficient negotiating skills.
- Demonstrated ability to meet sales targets
Job Type: Full-time Pay: $50,000.00 – $84,000.00 per year Benefits:
- 401(k)
- Flexible schedule
- Signing bonus
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